Last updated: 27 July 2026

The Hawk and Owl Trust is committed to protecting your privacy and handling your personal information lawfully, fairly and securely.

The Hawk and Owl Trust is the data controller for personal information collected through hawkandowltrust.co.uk. We are a registered charity in England and Wales, charity number 1058565.

Information we collect

We may collect personal information when you:

  • contact us or submit an online form;

  • become a member or renew your membership;

  • make a donation, purchase or fundraising payment;

  • register for an event, activity or volunteering opportunity;

  • subscribe to our newsletters or communications; or

  • otherwise interact with the Trust.

This information may include your name, address, telephone number, email address, payment details, Gift Aid information, communication preferences and details relevant to your enquiry, membership, donation or participation.

We may also collect limited technical information about your use of our website, including your IP address, browser type and information collected through cookies.

How we use your information

We use personal information to:

  • administer memberships, donations, purchases and Gift Aid claims;

  • respond to enquiries and provide requested services;

  • manage events, volunteering and conservation activities;

  • send newsletters, appeals and other communications where permitted;

  • maintain appropriate financial, legal and safeguarding records;

  • improve our website and services; and

  • protect the Trust, its supporters, staff, volunteers and visitors.

We process personal information where it is necessary to perform a contract, comply with a legal obligation, pursue our legitimate charitable interests or where you have given consent.

You may withdraw your consent to marketing communications at any time by using the unsubscribe link in an email or contacting us.

Sharing your information

We do not sell or rent personal information.

We may share information with trusted service providers that help us operate our website, process payments, administer memberships, manage communications or meet our legal and regulatory obligations. This may include payment processors, website providers, email platforms, professional advisers, HM Revenue & Customs, regulators and law-enforcement bodies where legally required.

Some service providers may process information outside the United Kingdom. Where this happens, we will take appropriate steps to ensure that your information remains protected.

How long we keep information

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected and to meet our legal, accounting, insurance and regulatory obligations. Information that is no longer required will be securely deleted or anonymised.

Your rights

Depending on the circumstances, you may have the right to:

  • request access to your personal information;

  • ask us to correct inaccurate information;

  • request deletion or restriction of your information;

  • object to certain uses of your information;

  • request transfer of your information; and

  • withdraw consent where processing is based on consent.

To exercise your rights or raise a privacy concern, please contact the Hawk and Owl Trust through the contact details published on our website.

You also have the right to complain to the Information Commissioner’s Office, the UK regulator for data protection.

Cookies and external websites

Our website may use essential cookies and, with your permission, analytics or other optional cookies. Further information should be provided through our cookie settings or cookie notice.

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those websites.

Changes to this policy

We may update this policy from time to time. The latest version will always be published on this website.